In today’s competitive environment you need a Licensee that can provide the support and services you need to run a successful financial advisory practice, including the flexibility to offer your clients the solutions and services that meet their needs and circumstances. There’s little point in being beholden to an institutionally-owned Licensee that dictates you must promote their house brand products.
At Capstone we’re different.
We’re free of the shackles of institutional ownership, which means our advisers are able to offer solutions tailored to their client’s needs, not the demands of the Licensee. We offer a broad Approved Product List (APL) that’s regularly reviewed and updated – allowing you the freedom to offer your clients the best solutions to their needs and we back this up with a full range of in-house support services to help you to grow your business.
Our technology support services include customisation of Xplan tools, thread, processes, templates and workflow modules. We also operate our own Xplan help desk during business hours (AEST) so technology support is only a phone call away.
Our Professional Standards team possess a detailed understanding of the regulatory requirements of the advice process and provide ongoing advice, reviews and audits to support you.
Your time is precious. Our paraplanning professionals are skilled in the preparation of advice documents (Statement of Advice) and work closely with advisers to deliver a responsive and efficient service – allowing you more time to spend with your clients.
Marketing and Communications
Client acquisition and retention is the lifeblood of your business. Capstone’s marketing and communications team provide professional advice and guidance in relation to brand development, digital marketing (including PPC and SEM), website development and evolution, as well as client facing marketing material including, flyers, corporate profiles, a quarterly newsletter, market updates and bulletins.
Capstone offers a comprehensive Approved Product List (APL), which is regularly reviewed by our Professional Standards Team. Our preferred research house is Lonsec.
We’re committed to the ongoing professional development of our advisory personnel and provide an extensive program that includes regular professional development days, workshops and a bi-annual conference.
Practice Efficiency and Coaching
Capstone’s Regional Managers offer a highly personalised service, working closely with you to uncover your business objectives and to help your business grow. Our approach is tailored around you – business paced and business driven.
To find out how we can help you, please enquire now.
“Capstone made everything so easy by providing all the templates and support we need which makes me feel comfortable that I am in good hands with my licensee. I would highly recommend Capstone to any fellow Accountant."
Hillyer Riches Accountants
“We have gained assistance with transitioning to the new regulatory environment and provided a new service of strategic financial planning. Capstone have been of tremendous value in assisting with this transition."
“I would recommend Capstone to any accountant seeking to become licenced within the financial services industry. Their personal service and support to me and my firm has been exceptional."
“I joined Capstone Financial Planning in 2003 as I was looking for a Group that could offer a high level of independence and freedom that came from not being institutionally owned."
Willow Wealth Management
“Compliance support and feedback is crucial to our business. The Capstone team are always there to assist us in improving and providing best advice and best practice standards. Their input is always positive and constructive."
Nicholson Financial Planning
“I would happily recommend Capstone as a licensee to other advisers. The Capstone staff are friendly, knowledgeable, and professional, and they are genuinely committed to meeting their advisers' needs. I feel very secure in the knowledge that I have Capstone backing my business.”
Acquire Strategic Advisers
“Capstone’s support has been exceptional and consistent from the time our business made the transition. Capstone is continually trying to enhance their service offerings to their advisers, at both the higher level, and more specific lower levels within our business. They are an exceptional licensee and lead from the front.”
“I can highly recommend Capstone for planners seeking an independent licensee that’s not in your face but provide quality support services. Their service and support is second to none and has allowed us to concentrate on providing our clients with a premium level of service.”
“Having been with Capstone for a number of years, one thing that really stands out is their willingness to help and can do attitude. These are qualities we really appreciate.”